Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and thorough
on January 28, 2026
Posted by: Joe325
from Tx
Quick and easy didn’t take long at all would highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a good experience with TurboTax years
on January 28, 2026
Posted by: Shey1023
from Ky
I have always had a good experience with TurboTax throughout the years that I have used them no complaints
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taysha is good
on January 28, 2026
Posted by: Taysha33
from Hempstead, NY
I love everything about it, tells me everything I need to know.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
False advertisement
on January 28, 2026
Posted by: Anonymous
from 987 Iowa Ave Apt D
They said 0$ fee but I still ended up paying more thsn half my taxes to file
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 28, 2026
Posted by: Kendra569
from Ohio
Easy to use! Step by step instructions make it so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed and won’t use again
on January 28, 2026
Posted by: Jay00510
from New York, Ny
I clicked everything that said free to do and by the end it charged me $88 just to finish filing my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 28, 2026
Posted by: Sexy smile
from Florida
Good help out alots ok ok ok ok ok ok ok ok ok ok ok
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great sevice
on January 28, 2026
Posted by: Sandycheeks51
from Kansas
They are very user friendly. I think anyone could do it. I love the ability to do it myself at home.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com