Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great job
on January 28, 2026
Posted by: Unicornpoop
from Nevada
Easy with lots of extra information to explain the big beautiful bill.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not safe
on January 28, 2026
Posted by: Delrise87
from Georgia
Turbo tax doesn’t get the most money back and I keep getting emails saying that my account is hacked. The app or site is not safe
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Bfreeman1
from Wilmington NC
Great experience.. the experience was great and this was my first time using TurboTax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBO
on January 28, 2026
Posted by: CTK808
from Hawaii
Very much pleased, guidance was impeccable. Accurate on filings and very helpful.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My favorite way to file taxes
on January 28, 2026
Posted by: Eileenykins1010
from NH
TurboTax has been my go-to for many many years to file my taxes. It is set up to be user friendly and has a great ease of access to get your taxes filed quickly and efficiently.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS AMAZING
on January 28, 2026
Posted by: Anonymous
from Washington
THIS WAS EASY TO COMPLETE AND WILL USE AGAIN NEXT YEAR
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Job
on January 28, 2026
Posted by: Babar91
from Kentucky
Very self explanatory! I had a little mix up and confusion but nothing y’all couldn’t help me with! Thank you and thank you!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is very convenient
on January 28, 2026
Posted by: Anonymous
from California
It’s very helpful and I can do it at home, no hassle
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com