Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy
on January 28, 2026
Posted by: Karin64
from 421 Freeman Street
So easy and helpful. I never have an issue with Turbo Tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting Pricey!
on January 28, 2026
Posted by: Tiff56789
from MN
I love using turbo tax to do my taxes fast and easy, just don't know when they started charging so much when you select the free version. I got to the end and owed $88 which I wasn't thrilled about.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 28, 2026
Posted by: kkm28
from tx
Quick accute safe I enjoy being able to get things started and completed
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent services
on January 28, 2026
Posted by: Ozmando
from Texas
Very easy to file my taxes with you. Always comfortable knowing i'll have a fast tax filing experience. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
this was confusing and frustrating.
on January 28, 2026
Posted by: mauriceevans35
from Nevada
It was confusing and Credit Karma will not allow me to use my phone number.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No fuss filing
on January 28, 2026
Posted by: Myclaire
from Georgia
Turbotax gives me the ease of preparing my taxes without giving me a headache. The software is easy to use & if I need assistance help is easily accessible to me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
GR tff
on January 28, 2026
Posted by: Jeremyb90
from Tennessee
G7yo truck and hdbshd for gdhxbfy Chevy d7xrn fhdu
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: NoLiberalsWelcome
from Texas
Easy and loved using their service, very smooth filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com