Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is awesome!
on January 27, 2026
Posted by: Anonymous
from Georgia GA
Turbo Tax is an awesome software! I will recommend it to all my friends!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on January 27, 2026
Posted by: rippedofftexan
from Texas
Too expensive. I was ripped off.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing
on January 27, 2026
Posted by: Youmy
from Texas
Turbo tax is reliable and very easy to use, I have been using it for years and it makes my life easier. Love it and highly recommend it to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
stagaring
on January 28, 2026
Posted by: Yosela
from ny
you are to much of a pusheee salesman. I wrote you in the beginning that I don't need max (I have a very simple litte income,) and you shove it under my nose again & again. You are making me to go next time to a tax return filer & pay him even $200 to do it & not nudge me the whole time.
And don't say that turbo is free! it is not!!! the charges are getting born as you go
And don't say that turbo is free! it is not!!! the charges are getting born as you go
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive Hidden Fees
on January 28, 2026
Posted by: DCM1980
from ohio
EXPENSIVE for a simple return that they claimed i HAD to upgrade
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not free anymore
on January 27, 2026
Posted by: pylo17
from Louisiana
Let me get all the way through filing before telling me I did not qualify for the free version of filing. I've filed with the same circumstances for the last 3 years and only this year was I asked to pay
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
goodd
on January 27, 2026
Posted by: shiid88
from illinois
it was a little tough this year with all the new laws but turbo tax helped me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax's made simplier
on January 28, 2026
Posted by: Bleav
from Arizona
The AI generated tips are super helpful, helps me find where I need to look and just walks me step by step through the whole process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com