Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Forced to Upgrade When Not Necessary
on January 27, 2026
Posted by: Names0
from WA
I was told that the Additional Medicare tax applied to me and that I had to pay for the DIY deluxe version to file my taxes. I make well under the Additional Medicare tax threshold. I should have been able to file my taxes for free, but I didn't feel like that was an option. Horrible service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SATISFIED CUSTOMER
on January 27, 2026
Posted by: URIBE
from TEXAS
Been using TurboTax for few years and well satisfied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is great
on January 27, 2026
Posted by: Lulu198269
from ky
great experience, very helpful and would definitely recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!!
on January 27, 2026
Posted by: Jedi_77
from Texas
This was very user-friendly with the interface being very easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as 1 2 3
on January 27, 2026
Posted by: Eazy Peazy
from Oklahoma
I always have one question that I have to Google every year, but other than that, this is a great app
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome.
on January 27, 2026
Posted by: KarlaIE
from California
It was an amazing experience. I enjoyed every step of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesoy
on January 27, 2026
Posted by: Nana04242019
from 78721
My experience with TurboTax was that it was pretty easy and it only took me about 30 minutes into my taxes. They’re very firm and easy app.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 27, 2026
Posted by: LIBBYY16
from Arizona
It was self explanatory and easy to navigate for my first time doing my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com