Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,292 Reviews)
Rating breakdown 87,292 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is awesome! The fees are getting high tho
on January 27, 2026
Posted by: Kate7766
from Kentucky
It’s easy to go through the steps and file. It’s convenient
My only complaint is the fact that the fees are getting hight and there’s more fees each year.
My only complaint is the fact that the fees are getting hight and there’s more fees each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 27, 2026
Posted by: Cassie2026
from Washington
Been going through Turbo Tax for a few years now and I love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 27, 2026
Posted by: Happy vic
from Florida
Grea app very easy great app was to use bbbbbbb bnbbnbbbncgbcnn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboFees
on January 27, 2026
Posted by: AJV12D
from Florida, FL
TurboTax always makes filing easy but the additional fees tacked on at the end seem to get a little sneakier each year. I understand this is a business and a needed service but its just disappointing that the payment option defaults to pay with your return for an additional $40 and that depositing into your current bank costs another $35 on top of that which is stated after you agree to the price on the previous page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and complete
on January 27, 2026
Posted by: Ceasar42
from Oregon
Quick and complete. Could be easier to view on my screen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on January 27, 2026
Posted by: GG180
from AZ
Always trying to persuade you to upgrade and then sneak in hidden fees and makes it hard to take them off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on January 27, 2026
Posted by: HRHawaii
from Hawaii
Had to get help due to a glitch in reading my W2's. The expert was so patient and helpful and we were able to get it worked out. Made it easy to file taxes from home and not go into a tax preparing with all my docs.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Offer more Indiv. services for a non guar. program
on January 27, 2026
Posted by: Kyrah20
from Oklahoma
It was cool, easy to manage. I do not appreciate how I am forced to write a review before submission. Thank you for your assistance with Tax document.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com