Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,292 Reviews)
Rating breakdown 87,292 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Wonderful!
on January 27, 2026
Posted by: wmac76
from Arkansas
Great job at finding all my credits! Very User Friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 27, 2026
Posted by: LayLay123
from Mississippi
It was easy and asked me the questions. It was a breeze for only one W2
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a great step by step resource
on January 27, 2026
Posted by: Gaga72
from FL
Turbo Tax is an easy, step by step application with excellent built in applications to upload documents and minimize time spent researching the needed information. It accurately utilizes resources to pull in your tax information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and easy
on January 27, 2026
Posted by: GleeRod
from massachusetts
TurboTax was easy to use and fast. Made filing my taxes stress-free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing taxes easy
on January 27, 2026
Posted by: KCan808
from CA
TurboTax makes doing taxes way easier than expected. The step-by-step questions are clear, the layout is simple, and it guides you through everything without feeling overwhelming. It saves time and takes a lot of the stress out of filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 27, 2026
Posted by: dmarie1288
from wisconsin
very easy to use. very quick. been using for a few years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
DECEPTIVE HIDDEN OPTIONS
on January 27, 2026
Posted by: Integrity10w
from New Carlisle, IN
I am extremely disappointed by the deceptive set up of turbo tax. I have faithfully filed my taxes through turbo tax for years and feel taken advantage of. I was automatically sent to premier when my situation qualified for deluxe. Had I not searched for the hidden button to downgrade, you would have profited $51 for no extra forms or support. Then I come to the part to select how to receive my refund and direct deposit isn’t shown as an option only Credit Karma or PAY $35 to get 5 days faster. AGAIN you have to look for the drop down to find the option for direct deposit. So there is another $70. Sounds like misleading unfair acts that cause financial harm.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is flipping sick
on January 27, 2026
Posted by: Fullafer
from Alaska
This was my first time filing taxes, and TurboTax made it simple and easy to figure out on my own!
Thank you
-Kaizen
Thank you
-Kaizen
Written by a customer while visiting turbotax.intuit.com