Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,292 Reviews)
Rating breakdown 87,292 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbox Tax is Awesome!
on January 27, 2026
Posted by: ShoundaM
from Mississippi
I have been using TurboTax online for over 5 year, I have not been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Old Reliable
on January 27, 2026
Posted by: whit3232
from Virginia
It's so easy, I never put off doing my taxes. It's great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 27, 2026
Posted by: moon amor
from Michigan
very easy to understand. all the prompts guided my in the right direction to make the process vey smooth! excellent service!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax misleading "Free" Tax filing
on January 27, 2026
Posted by: Stinkovic
from Arizona
Feels so slimy every time I use TurboTax. You are given a false pretense that you will file for free, then they offer guidance for an additional price each step of the way. After completing all of the steps they tell you ate the very end they will charge you anyway. They try to lessen the blow by showing "Was$149, now $49" but then somehow I am charged $88 for some nonsensible post rationalized reason. It is so frustrating, and I keep doing it every year. The interface makes it misleading to get old documents. How is that I filed with TurboTax for the past 5 years, but i still need to go through the IRS to get my 1040. If I am forced to pay the deluxe Super Turbo bundle tax to make the process more convenient, why do I still need to chase after the documents I have filed through TurboTax? One of these years I will find an alternative to TurboTax and will never look back. TurboTax is like an abusive spouse that you cannot get away from. Could not recommend it less.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!
on January 27, 2026
Posted by: PhobosDeimos
from Happy Valley, OR
Always so easy to use and I always get the best refunds!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on January 27, 2026
Posted by: Traye88
from Fort Worth, Tx
This feature was very easy to use. Save time not have to make appointments and scheduling time off. Was able to connect W-2 without having to print off or upload.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've been using TurboTax for over twenty years
on January 27, 2026
Posted by: SEG1280
from TX - Texas
I love TurboTax for its accuracy and guidance. I've been using TurboTax for the past 20 years and has never disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbotax
on January 27, 2026
Posted by: K8tmae81
from utah
Great website easy to use very fast and accurate
Pros: I moved
Written by a customer while visiting turbotax.intuit.com