Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,292 Reviews)
Rating breakdown 87,292 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
…..
on January 27, 2026
Posted by: Nessta
from Tx
…………………………………………………………………………………………,,.,……,..,,,,……..,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Even After Being Sued You Are Still Lying
on January 27, 2026
Posted by: Lick Me
from Michigan
IF YOU'RE GOING TO SAY FREE THAN ACTUALLY MAKE IT FREE! I start out the process with everything saying yes federal and state filing is free, then I have to say no I don't want to upgrade 20 times. Then GODFORBID you add a tax credit and then BOOM "we can't file this unless you pay us" so you are FORCED to upgrade. THEN you get to the end and oh by the way your state return cost $40. Dishonest and inaccurate information from the absolute start. Almost $130 for a "free" filing. THEN if I want to pay with my refund its $40 ON TOP OF THAT. What a joke. If I could leave less than 1 star I would. I should sue you for this nonsense AGAIN because I know it's already happened once. You're trash that lies your customers.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
15 year user
on January 27, 2026
Posted by: 15user
from Florida
I've been using it over 15 years. The amount of money saved instead of going to a different company locally? Is amazing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on January 27, 2026
Posted by: Krenee5
from California
Very easy to navigate. Great guidance and accuracy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax , can't go wrong
on January 27, 2026
Posted by: LJEvans1978
from Michigan
Turbo Tax has a easy to use interface and format ! I have been using this service for several years with trusted accuracy. The features for deductions are easy to understand. The platform is compatible with my android phone. So easy to use as it guides you along on your personal Tax journey..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
great
on January 27, 2026
Posted by: Snmm
from pa
easy to work with
did not use a expert
quick process
did not use a expert
quick process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THANK YOU!!!!
on January 27, 2026
Posted by: Jenn Jenn 41
from georgia
it was able to be followed and with my personal time and the links avavible I was able to see the max in all dedections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Credit Karma
on January 27, 2026
Posted by: RocRizzo187
from Ny
Great and easy
Always use and gives the best return
Always use and gives the best return
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com