Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy to use
on January 24, 2025
Posted by: ferdo
Very easy. Only took me 90 minutes from start to end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast Tax Relief
on January 24, 2025
Posted by: Leo sam
Been using Turbo Tax for awhile now and have not encountered any problems. I recommend Turbo Tax to anyone who is interested in filing their own taxes. Turbo Tax is accurate, precise, convenient and user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 24, 2025
Posted by: msessential
from Florida
The experience was easy & efficient. I walked right through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax seems predatory now
on January 24, 2025
Posted by: khur
from Pennsylvania
I've been using Turbotax since I started doing taxes, my returns are very simple and have usually always allowed me to use the free version, not this year for some reason. I said okay whatever I'll just do the $39 deluxe since it's convenient. Well it also charged me a $39 fee for my state return, and claimed that I could use my return to pay it hence "Don't worry about bringing out your wallet!" as they advertise. My return was able to cover the amount so I clicked okay but then it wouldn't let me file my return without putting my card info in. I did maybe assuming there was a fee I was missing or a hold they had to place on the card. Nope, they instantly charged my card so then I felt forced to file via Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 24, 2025
Posted by: sheshe77
Easy to use! Affordable and doesnt take much time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Day today
on January 24, 2025
Posted by: KushAsh
from United States
Very easy to navigate and understand lots of helpful tools and staff available to help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bad.
on January 24, 2025
Posted by: yomama09
wouldn't let me pass the "code 20-amount" until I left things blank, and then you can t file for free and have to pay $78 just to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 24, 2025
Posted by: Anonymous
from San Antonio
The process is so easy and I don't have to overpaid with other companies.
Written by a customer while visiting turbotax.intuit.com