Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome!
on January 24, 2025
Posted by: Blueberry73
from Ga
Everything went great! Turbo tax is accurate and easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very accommodating to new users
on January 24, 2025
Posted by: Angelina1220
Turbo Tax was user friendly. As a new user I found the resources helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Need some updating
on January 24, 2025
Posted by: Jlee1193
Already paid, didn’t save my info so had to do it again and pay again. 150+ loss. 2nd time this has happened waiting on a form that I didn’t need, but couldn’t start over cause I’d paid, except I had to anyways.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again, never recommend.
on January 24, 2025
Posted by: lostcustomer575
from probably where I filed from?
This process actually got worse. Maybe it was the additional info required now that I'm married, maybe it was the form my health insurance company has had all the info for since November but hasn't produced yet even though it is past mid january.
But, I'm never doing this again. The worst part was having to HUNT for the federal form this process is designed to fill out. Why is that not just an ongoing link or tab that I can check as we go along? Why did I have to hunt for it.
Bad UI design. I hope all involved are unemployed.
Nevermind having to pay nearly half my return to get my return. It isn't worth it any more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT PROGRAM
on January 24, 2025
Posted by: DCN2953
from MICHIGAN
I'VE BEEN USING TURBO TAX FOR YEARS CONTINUE TO LOVE IT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
👍👍
on January 24, 2025
Posted by: Btaylor89
from Tennessee
Really easy to navigate and just an overall smooth experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 24, 2025
Posted by: JTILLA
Easy to use and makes things simple to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is convenient
on January 24, 2025
Posted by: bsmithgr
from tampa florida
Great experience with turbo tax I like the convenience of filing with turbo tax
Written by a customer while visiting turbotax.intuit.com