Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,293 Reviews)
Rating breakdown 87,293 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,712
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax Rate is too high
on January 27, 2026
Posted by: Broke Kid 2025
from Indiana
The fees are way too high. If your refund is only $350 and Turbo tax charges $150 it is kind of insane
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
says it's free but no so
on January 27, 2026
Posted by: Joel2124
from florida
too much money for being free at no cost to the user.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on January 27, 2026
Posted by: Monica 0523
from New Jersey
I took a picture I uploaded it and everything went smoothly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love Turbo tax
on January 27, 2026
Posted by: Stimpsnad
from North Carolina
Its easy and also becoming pricey. I have used Turbo tax for years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax could use some improvements
on January 27, 2026
Posted by: Scoobydoo50
from Philippines
I find Turbotax hard to navigate. Also, I could not figure out how to apply my refund to next year taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use software
on January 27, 2026
Posted by: MacFadyen
from Indiana
Easy system to navigate/use. It waseasy to follow along with the prompts and get my information added.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2025
on January 27, 2026
Posted by: EvlGPA
from New Jersey
Missing split deposit feature. Otherwise easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tx updates
on January 27, 2026
Posted by: dskayb
from tennessee
pop ups asking questions while filling forms is annoying Th fees went up an intuit kept popping up it was distracting
Written by a customer while visiting turbotax.intuit.com