Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,293 Reviews)
Rating breakdown 87,293 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,712
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Great product, terrible pricing.
on January 27, 2026
Posted by: JoeFromKS
from Kansas
Advertise like it will be just one flat fee, then add on processing and a "deposit" fee. $49 turned to $163 total charge without addons.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always works, but expensive
on January 27, 2026
Posted by: TiredStudent123
from ND
Always use turbotax free and works well! Plug and chug website. Had an extra form this time, though, and had to pay for the "$49 DIY". Charged me $167 total for the $49 DIY plus about $40 for each file. Wish it gave the full cost upfront, but at least my return covered it, so whatever. Still money back at the end of the day. I'm too scared of doing taxes manually and messing up not to use a site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is goated
on January 27, 2026
Posted by: heavyHustle
from Wa
Fast and easy always great doing taxes threw turbo
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 27, 2026
Posted by: MamaBear26
from Nevada
As usual, this was a quick, inexpensive way to file my taxes. I have had no issues with Turbo Tax and I've been a customer for about 17 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
loved it!
on January 27, 2026
Posted by: champ28
from tx
Very easy to use, I enjoy using TurboTax every time i file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 27, 2026
Posted by: Emmybug
from Tennessee
Been using TurboTax for a few years so simple and easy to walk threw no problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend!
on January 27, 2026
Posted by: aw1234578910
from kentucky
Super easy to use and very straightforward. Instructions were clear and user interface was easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Pretty Great
on January 27, 2026
Posted by: Seph13
from Oregon
Overall easy to use and pretty quick. Can be confusing with more complicated returns like when you have kids. Also can get a little pricey with all the add ons.
Written by a customer while visiting turbotax.intuit.com