Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,293 Reviews)
Rating breakdown 87,293 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,712
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 27, 2026
Posted by: Steve5269187
from Maryland
Very easy process I file through Turbo Tax every year!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it ok
on January 27, 2026
Posted by: kenken43
from nc
a lil difficult at first but after that its cool wish it was cheaper
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
LAST YEAR ILL USE IT
on January 27, 2026
Posted by: NOYOUWILLNOTGETMOREINFO
from MI
Extra fees each year for an online self service...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax
on January 27, 2026
Posted by: sirpurr1
from Pennsylvania
Not real happy that the Turbo Deluxe was only $49.00. It does not state that you have to also pay for your State return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for years
on January 27, 2026
Posted by: DGGD
from VA
I have used TurboTax for years and it is always reliable and easy to use. The Help or learn more questions are written in plain language that is easy to understand. I will continue to use this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS GREAT
on January 27, 2026
Posted by: BENNY2008
from FLORIDA
I'VE BEEN USING TURBO TAX FOR A LONG TIME, TURBO TAX IS GREAT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden Fees not mentioned
on January 27, 2026
Posted by: KaBTB
from FL
The ease of filing was great. The amount of work that was required was little.
The disappointing part was the hidden fee of having the refund going into the personal bank account - instead of using Credit Karma bank account.
There should not be a fee for having a Bank Account.
The disappointing part was the hidden fee of having the refund going into the personal bank account - instead of using Credit Karma bank account.
There should not be a fee for having a Bank Account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet!
on January 27, 2026
Posted by: yaya212325
from Texas
Pretty simple, even after the irs rejected, TurboTax made it simple to fix and refile
Pros: I moved
Written by a customer while visiting turbotax.intuit.com