Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,293 Reviews)
Rating breakdown 87,293 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,712
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy breezy
on January 27, 2026
Posted by: Niecy8409
from Virginia
I have been using turbo tax fo years and never had any issues with returns or receiving my refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax makes money for doing nothing.
on January 27, 2026
Posted by: Runthrough81
from Pennsylvania
I didn't like the extra fees tacked on. I had to pay 35 dollars to use direct deposit instead of their free credit card. Also it wanted me to log into my bank website for the direct deposit as well. why ? I filled out everything myself and still had to pay a total of 100 dollars to get my money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Mediocre Product of Backwards System
on January 27, 2026
Posted by: ah72
from Florida
It should be free to file taxes paying anything is ridiculous. I go to jail if I don't do this.
Rant aside its fine its basic boring UI that asks if you if you want to upgrade every other page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Anniethisisthelong
from Va
This was great... I've got better things to do than this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Up-sales very annoying
on January 27, 2026
Posted by: Mark Ze
from North Carolina
It was okay the up-sale every step of the way is quite annoying
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 27, 2026
Posted by: Pat 78
from OH
Very fast this year. I will be returning next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and easy
on January 27, 2026
Posted by: Fastas123
from Texas
Fast and Easy Process, anyone can do this, No waiting in long line.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use but be careful with undisclosed fees
on January 27, 2026
Posted by: KV D
from 2413 skyview circle
Its fast and easy, but right at the end despite not picking any of the add ons, I was surprised with additional fees. That was a bit of a let down
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com