Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(79,668 Reviews)
Rating breakdown 79,668 reviews
5 Stars
59,766
4 Stars
8,637
3 Stars
3,771
2 Stars
2,333
1 Star
5,161
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Pricing is misleading
on January 27, 2026
Posted by: TomPicc
from Pennsylvania
Your original charge for filing federal taxes was quoted at $40. When I checked out, the charge was $89. I needed the taxes filed so I was at a dead end. I think your payment quotes are misleading.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 27, 2026
Posted by: lpaso
from South Carolina
Very user friendly and easy to understand. I will definitely use it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 27, 2026
Posted by: Heidi V
from PA
Love how quick it is and saves all my info from year to year such a time saver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy
on January 27, 2026
Posted by: VFerguson
from New Mexico
Filing has never been easier with Turbo Tax. It is fast and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive
on January 27, 2026
Posted by: Girl123W
from TN
Not sure why you say it cost $49 and then I pay almost $100.00. Why
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Representatives
on January 27, 2026
Posted by: Kreil17
from Doylestown, PA
Ellen M and Kenosha were great representatives and were extremely helpful when figuring out an ongoing issue when filing my taxes. We spent countless hours on the phone and they remained helpful and positive even though it felt like we were going in circles.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 27, 2026
Posted by: mlim410
from CA
Very detailed and easy explanation. It's very detailed too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax makes it easy and right!
on January 27, 2026
Posted by: Peace555
from Georgia
Super easy, even when I made a mistake they make it easy to correct.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com