Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,294 Reviews)
Rating breakdown 87,294 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Really fast even on mobile
on January 27, 2026
Posted by: Reneellllllol
from Virginia
Honestly really fast. I don't remember why I stopped using them but happy to be back. I needed to use their loan feature this year. Time are hard and I need money ASAP and taxslayer doesn't offer that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pricing is misleading
on January 27, 2026
Posted by: TomPicc
from Pennsylvania
Your original charge for filing federal taxes was quoted at $40. When I checked out, the charge was $89. I needed the taxes filed so I was at a dead end. I think your payment quotes are misleading.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 27, 2026
Posted by: lpaso
from South Carolina
Very user friendly and easy to understand. I will definitely use it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 27, 2026
Posted by: Heidi V
from PA
Love how quick it is and saves all my info from year to year such a time saver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy
on January 27, 2026
Posted by: VFerguson
from New Mexico
Filing has never been easier with Turbo Tax. It is fast and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Ronnie73119
from Kentucky
What is great to work with The accuracy was on point I enjoyed all the features
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive
on January 27, 2026
Posted by: Girl123W
from TN
Not sure why you say it cost $49 and then I pay almost $100.00. Why
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Representatives
on January 27, 2026
Posted by: Kreil17
from Doylestown, PA
Ellen M and Kenosha were great representatives and were extremely helpful when figuring out an ongoing issue when filing my taxes. We spent countless hours on the phone and they remained helpful and positive even though it felt like we were going in circles.
Written by a customer while visiting turbotax.intuit.com