Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,294 Reviews)
Rating breakdown 87,294 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Feature-rich, automated, and bloated
on January 27, 2026
Posted by: testingworking27
from Missouri
It's fine. It's a smooth enough process, but the amount of pricing 'deals', fees, upsells, and add-on steps is obnoxious and makes the overall experience feel like you're being siphoned by the end. Will probably go back to FreeTaxUSA next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 27, 2026
Posted by: JordanB21
from Knoxville, TN
Turbotax is very easy to use and convenient. We use turbotax every year and it never disappoints.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 27, 2026
Posted by: DaveLaura
from Minnesota
EXCELLENT TRANSACTION. Use every year Inexpensive quality
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good
on January 27, 2026
Posted by: Good good goodsjdvd
from Texas
Good good good good good good good good good good good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on January 27, 2026
Posted by: Nikkij112
from Nevada
Love Turbo Tax! Makes it easy to get your taxes done by guiding you through the process. Been using them for years and wouldn’t have it any other way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 27, 2026
Posted by: Mainejandg
from Maine
Easy and reliable. Got the most back possible by itemizing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glitch
on January 27, 2026
Posted by: John_50
from GA
Turbo Tax is user friendly. I used the website rather than purchasing TurboTax at a retail store. I had an inuit glitch that prevented my e-filing. A TurboTax rep was able to sort out the problem and walk me through corrective action. The AI phone tree needs improvement if calling with an issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on January 27, 2026
Posted by: Chkd bound
from Virginia
Easy and fast. I use this company every year and will continue to do so
Written by a customer while visiting turbotax.intuit.com