Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awsome
on April 14, 2026
Posted by: wayno10460
from ma
great service see you next year.
have a good year and tax it up
have a good year and tax it up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is Awesome!
on April 14, 2026
Posted by: ling000
from Oh
The TurboTax Live experience is excellent; it is very user-friendly, features clear steps, and the system guides you through the tax-filing process step by step. If you encounter any uncertainties, you can directly consult a live expert—they respond quickly, and their explanations are easy to understand. The entire process saves both time and effort, making it an ideal choice for first-time filers or those who are not particularly familiar with tax matters.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Blah
on April 14, 2026
Posted by: Killianorama
from Texas
Product is not what it once was! Had to enter WAAAAAY too much info. Almost felt fraudulent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax easy to use.
on April 14, 2026
Posted by: Jay Fool
from Texas
I found it easy to use. The step by step help and navigation was wonderful and easy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
WAY TOO EXPENSIVE
on April 14, 2026
Posted by: DDad45
from WA
There are so many better and cheaper options. I will never use this overpriced garbage again.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is very very bad
on April 14, 2026
Posted by: BellyJays
from dc
There are hidden fees thats not presented in the beginning .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome.
on April 14, 2026
Posted by: WalterBa
from DE
Interface made it quite painless to file my taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Sneak a fee
on April 14, 2026
Posted by: Drojas2026
from Ca
I didn't like the sneaky fee accumulated at the end from $77 to a wonderful $197. As always turbo tax you don't speak clear and abuse your clients with a fee here, a fee there, everywhere small fee fee fee
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com