Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,294 Reviews)
Rating breakdown 87,294 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax gets the job done.
on January 27, 2026
Posted by: Anonymous
from Ohio
I've been filing my taxes with TurboTax for over 10 years. From single and zero to married with 2 dependents. It's always been easy to use, and I recommend it to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Payments are SHAMS
on January 27, 2026
Posted by: JessieSara
from California
I'm a firm believer that I shouldn't have to pay hidden fees when itemizing. They want to pay themselves $132 for doing NOTHING to assist me is crazy. It's insane that by stating that they can pay themselves out of my return, the price went UP from $88. There are no real fees, and I absolutely hate this interface. It is not accurate, nor does it features fit what I desire.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program
on January 27, 2026
Posted by: dartmom
from michigan
love the program and easy to use
thanks turbo tax
thanks turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not as cheap as stated
on January 27, 2026
Posted by: Maee55
from Texas
I may use someone else next year to many hidden fee's
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fun
on January 27, 2026
Posted by: Colter74
from Nevada
Step by step instructions were easy to follow and easily understood.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy Process
on January 27, 2026
Posted by: SFN2
from Georgia
Easy to understand. Had helpful hints if needed throughout the process. Only down fall are the excessive fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax
on January 27, 2026
Posted by: Nikki Prado
from Texas
I have been using Turbotax since i was 16 and throughout the years its gotten harder to do. Keeps asking me to upgrade and now charges. I love that it explains things to me but with constant push for upgrading it throws me off. As well as the section about taking it out of my refund. It doesn't specify the extra charge. Also quick to charge card before even fulling submitting the return. Just miss the old Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on January 27, 2026
Posted by: MamabearQ
from North Carolina
My experience was good was helped through the whole process
Written by a customer while visiting turbotax.intuit.com