Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,294 Reviews)
Rating breakdown 87,294 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great
on January 27, 2026
Posted by: Steffano2005
from Florida
TurboTax is great and easy to use, helps you on everything you need. Works great as its the first time I did my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Tax Software!
on January 27, 2026
Posted by: iloveturbotax0000
from Indiana
TurboTax had all of my correct information. The service is quick and efficient. I will always use TurboTax!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for Beginners, Have No Fear!
on January 27, 2026
Posted by: Raskatarian
from Texas
The ease of use with a simple to use interface is excellent. I see that it has multiple features that help with guidance towards getting the most accurate refund possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 27, 2026
Posted by: Hates64
from Texas
easy step by step, helpful information and guidance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not a great experience
on January 27, 2026
Posted by: Taxslave1119
from DC
Not great. My initial refund for federal was 6,000, then decreased to 2,000 after I paid $88.00 to file. You also charge people who are filing unemployment 1099. Does that make sense charge people more given those circumstances? If I had a better option, I wouldn't use Turbo Tax. Turbo tax is a money thirsty and will find anyway to squeeze money out of honest tax payers.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
greedy
on January 27, 2026
Posted by: mar mar222
from north carolina
greedy charging on every single thing. i do the free version and somehow they are taking half my return in fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on January 27, 2026
Posted by: Fhebugethdegvdhcd
from Alabama
It was awful. I always do my own taxes ABBA now I’m being charged when I didn’t agree to it. Go figure 🙄
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and fast!
on January 27, 2026
Posted by: Dee9486
from north carolina
easy and fast. turbo tax is a seamless and efficient platform. ive used them for year to file my returns.
Written by a customer while visiting turbotax.intuit.com