Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,294 Reviews)
Rating breakdown 87,294 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and Reliable
on January 27, 2026
Posted by: MW151949
from North Carolina
Easy to Use- Able to Print Documents Needed- E-Filing Makes Process Simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 27, 2026
Posted by: Wendyj73
from Texas
Great experience went quickly and smoothly very happy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 27, 2026
Posted by: Josh123456789122
from Texas
Turbo tax was very easy to navigate to file for my refund!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free
on January 27, 2026
Posted by: claire6476
from Massachusetts
They didn't tell me they were going to file with the non free version and it charged me $130. There was not even a button to hit that said confirm payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on January 27, 2026
Posted by: happy duckling
from Florida
quick and easy to navigate. good experience as always.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 27, 2026
Posted by: AnnaC9
from WA
I love using turbo tax every year. It's quick and easy to use. It usually only takes me about half an hour because they often keep track of a lot of my information, so I don't have to spend a lot of time reentering information that hasn't changed. They also have a lot of helpful tools, like being able to anytime as an AI or a live expert question, or having information taps next to topics, works, etc. that will explain what it is, or what you're looking for. Thank you, Turbo Tax for making one of the biggest headaches of the year, a lot easier to deal with!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Amount for the prep of doing your own taxes
on January 27, 2026
Posted by: LJ2026
from Missouri
The payment to it is getting so out of hand I may have to use a different company. You take about a fourth of my return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 27, 2026
Posted by: Dlaw1313
from Indiana
Good products. I use them every year for my taxes!
Written by a customer while visiting turbotax.intuit.com