Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(79,392 Reviews)
Rating breakdown 79,392 reviews
5 Stars
59,536
4 Stars
8,604
3 Stars
3,761
2 Stars
2,333
1 Star
5,158
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Money scam
on January 27, 2026
Posted by: skylarh23
from FL
False advertising, it is slimy to state your program is free just to sneak in multiple different fees in. Especially when the previous year was free. Also, it is ridiculous to charge another $40 just to get it sent to my already existing bank account just to avoid your partnership with credit karma. I won't use it next year. The whole appeal was that this was free and it is crazy to have overall fees of $89 just to file a W-2 and a 1098-T form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Absolutely great way to file
on January 27, 2026
Posted by: Devonprice92
from Ohio
Great experience love turbo tax great way to file taxes without the hassle
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
happy with turbotax
on January 27, 2026
Posted by: David Eugene
from Louisiana, LA
Easy to understand. I Have used for many years. satisfied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo not that turbo
on January 27, 2026
Posted by: chimi2
from FL
still needs to use AI tools to anwers Questions ( simple), Lacks of agility, when the info is the same to speed up the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Rattiparty
from Alabama
Great very fast very self explanatory great for when your on the go and need help don’t have to look far
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Tax preparation in the world.
on January 27, 2026
Posted by: AntiTurboTax1000
from Kansas
Garbage company. Every year it says free, but anyone with the slightest extra income gets charged. Wouldn’t use them if I didn’t have to.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax to the rescue, again!
on January 27, 2026
Posted by: cmlove999
from 8103 Hogan Drive, S.E.
I've used TurboTax for many years and have always been pleased with their software. They are offering many more options for paying for their services and receiving your refund, if any. It's a little nuisance but it is worth the extra agravation to ignore and choose the options you want.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on January 27, 2026
Posted by: nichole11222
from MO
quick and easy experience. taxes done right. yay for turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com