Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,294 Reviews)
Rating breakdown 87,294 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very user-friendly! Easy to navigate!
on January 26, 2026
Posted by: Dstn2011
from California
Very user-friendly! Love the ability to access previous years Tax Returns by the touch of a button. It is impossible to stay current on the new tax-codes (i.e. no tax on overtime) and so using Turbo Tax gives you the comfort knowing nothing will be missed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy to use
on January 26, 2026
Posted by: gerjai
from TX
Super easy to use and has great guides to help with required information for your tax prep.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBO TAX SO EASY
on January 26, 2026
Posted by: MIA ERES
from California
I love using turbo tax I use it every year, its so easy to use and helpful. If youre looking for a quick and easy way to do your taxes I reccommend using TurboTax!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK
on January 26, 2026
Posted by: SHIELA1433
from MO
QUICK AND EASY. GOOD GUIDANCE. ACCURATE. HELPFUL. AUTO FILL
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great experience
on January 26, 2026
Posted by: tg0608
from maryland
I've been using turbo tax for years and it's always a great experience would likely to recommend to other.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
outrageously expensive
on January 26, 2026
Posted by: stealmymoney
from Idaho
The fact that turbo tax advertises for filing for free is extremely misleading. Not to mention the cost to file federal and then state is outrageous. Then if i want to pay with my taxes you are charging additional payment, I understand paying for this service if i was actually speaking with a tax agent who honestly is just some random person following a script not an actual tax finance person. The whole tax system is a giant scam against the people but here we are following like sheep so the "man" doesn't come after us. Why are we taxed on money then taxed again and again and again. You don't have these answers because you are a money hungry app created to use and abuse us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo taxxx
on January 26, 2026
Posted by: sarah77777777777
from Mississippi
i love turbo tax it is always so easy and makes my job less difficult
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 26, 2026
Posted by: askf
from Florida
It is great but kind of tricky when selling some services
Written by a customer while visiting turbotax.intuit.com