Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,295 Reviews)
Rating breakdown 87,295 reviews
5 Stars
64,845
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Exquisite
on January 26, 2026
Posted by: Whiteranger
from Wyoming
Wonderful experience 10/10 would highly recommend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on January 26, 2026
Posted by: ET7878B
from CA
Easy to use, great for service members. All I needed was my w-2 and Turbo Tax largely did most of the mundane work for me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX ROCKS!
on January 26, 2026
Posted by: ABHOLGUIN
from TEXAS
it is always easy to file! It makes me feel like I can always trust their judgement!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
well guided
on January 26, 2026
Posted by: norrig
from florida
information was accurate and guidance was helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: mykeal 03
from IN
I had no one to help me and it was great !!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to work with
on January 26, 2026
Posted by: Robert7413
from PA
TurboTax made filing my taxes simple and stress-free. The step-by-step guidance was easy to follow, the interface was clear, and I felt confident everything was accurate. I especially liked how it explained credits and deductions in plain language. Overall, a smooth experience from start to finish.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hurray
on January 26, 2026
Posted by: Joshgosh
from Wisconsin
Great serviceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 26, 2026
Posted by: Renee 21
from Haltom City, Texas
Turbo Tax is the best! Everything is excellent! Thank you Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com