Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,296 Reviews)
Rating breakdown 87,296 reviews
5 Stars
64,846
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is nothing but a scam run by swine
on January 26, 2026
Posted by: dpunk3
from Tennessee
I hate you, I always hate you. This product is a scam, basically an automated FreeFillableForms. You now take money for direct deposit? Absolutely ludicrous. Going to spend the next year getting to know how to submit returns for free to get out from under your abhorrently greedy thumb.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 26, 2026
Posted by: Star2635
from Virginia
The system is extremely user friendly and makes the process easy, fast, efficient.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is User Friendly
on January 26, 2026
Posted by: nanderson26
from Florida
Simple and straight to the point. Instructions were very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 26, 2026
Posted by: Moirde
from TN
The application runs fairly smoothly. The only problem I have is with the fees that get added as you go.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
thank you
on January 26, 2026
Posted by: punksatoni
from oregon
it was good until the state. i didnt know my last years state retuen but i figured ot that it was auto populated. that should be clearer to the user
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
.
on January 26, 2026
Posted by: etrudell
from CA
Half of my return was taken from standard fees. Completely absurd.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax tool
on January 26, 2026
Posted by: Edaske
from texas
This was my first time doing my tax in the US by myself, using TurboTax was easy, quick and very convenient, I 100% recommend using TurboTax as your platform to submit you tax report, it contains a great and detail step by step process which helps you to complete your application without any complication.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
To expensive
on January 26, 2026
Posted by: Ashleykate93
from Clarksville, TN
Kind of confusing and way to expensive for something you do yourself
Written by a customer while visiting turbotax.intuit.com