Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,296 Reviews)
Rating breakdown 87,296 reviews
5 Stars
64,846
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is so simple to use!
on January 26, 2026
Posted by: DLB1972
from Missouri
The platform is easy to use, gives a lot of information along the way, with easy ways to get more information on each topic. I did have a few issues at the end just due to one of our state returns had to be filed by mail. That was the only part that was not very clear about how to go back to the screen to pick and choose what to file by mail and what to refile.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 26, 2026
Posted by: abe123452
from El Paso TX
Very easy to use. Use them every year! I do recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Awful
on January 26, 2026
Posted by: Neveragain4343
from California
You charge too much money, you literally take a majority of my income just to file! You charged me hundreds of dollars just to leave me pennies. I'm never using this service again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!!!!
on January 26, 2026
Posted by: Nekia321
from 215 William Penn Plaza, Apt. 1237
It was very easy and straight forward to complete the process.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 26, 2026
Posted by: KINGJ88
from Sunnyvale, CA
Very easy to use and TurboTax always come's through for me and gets me the best return. Love it!
I have recommended TurboTax to all my family members and friends and will continue to do so.
I have recommended TurboTax to all my family members and friends and will continue to do so.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes life easier
on January 26, 2026
Posted by: Megan725
from Iowa
Very easy to use! Thank you!! I appreciate the trough checking to make sure everything is listed so I can get the best return possible!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It should be a little cheaper since I did it mysel
on January 26, 2026
Posted by: Queen Makeda
from Ohio
For single people, charge a flat rate of $50. Our taxes are less complicated. Thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax E-Filing Made Easy
on January 26, 2026
Posted by: DFWAP1
from Texas
Guides you through every step. Easy to use. What more could you want?
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com