Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(78,692 Reviews)
Rating breakdown 78,692 reviews
5 Stars
59,018
4 Stars
8,544
3 Stars
3,726
2 Stars
2,315
1 Star
5,089
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Surprised with fees at the end
on January 26, 2026
Posted by: BT1965
from California
Turbo Tax was fairly quick and very easy. I did get surprised with fees at the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 26, 2026
Posted by: Star2635
from Virginia
The system is extremely user friendly and makes the process easy, fast, efficient.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 26, 2026
Posted by: Moirde
from TN
The application runs fairly smoothly. The only problem I have is with the fees that get added as you go.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
thank you
on January 26, 2026
Posted by: punksatoni
from oregon
it was good until the state. i didnt know my last years state retuen but i figured ot that it was auto populated. that should be clearer to the user
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
.
on January 26, 2026
Posted by: etrudell
from CA
Half of my return was taken from standard fees. Completely absurd.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax tool
on January 26, 2026
Posted by: Edaske
from texas
This was my first time doing my tax in the US by myself, using TurboTax was easy, quick and very convenient, I 100% recommend using TurboTax as your platform to submit you tax report, it contains a great and detail step by step process which helps you to complete your application without any complication.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
To expensive
on January 26, 2026
Posted by: Ashleykate93
from Clarksville, TN
Kind of confusing and way to expensive for something you do yourself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ridiculous
on January 26, 2026
Posted by: Brina19
from Chelsea, MA.
Very annoyed! when you hit the back button to edit, it completely kicks you out to the main screen. Then you have to play the search game, and go over everything AGAIN. More hectic compared to before, to many steps to go through. also, over charging when its supposed to be free ?! scam. paying $128, instead of $30, for what? I didn't use a live agent!!!
Written by a customer while visiting turbotax.intuit.com