Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,296 Reviews)
Rating breakdown 87,296 reviews
5 Stars
64,846
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
very easy and convenient, but slightly pricier
on January 26, 2026
Posted by: mmaj14
from or
It was very easy to use and accurate. The state kicker showed up automatically. My only complaint is that the basic federal fee for my itemized deductions return was much higher than other softwares.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, User Friendly
on January 26, 2026
Posted by: drlindsey
from Oregon
I love having the option to file my taxes at home with ease.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is fast and easy
on January 26, 2026
Posted by: Dozarager
from Indiana
Very easy to use, fast and et you the best refund possible
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax disappointed
on January 26, 2026
Posted by: Jenny12332
from Ga
I was very disappointed with TurboTax this year and will probably not use them again. Not only did I have problems using them I felt tricked into purchasing a package for $128 I did jot want or need bbut I saw no way to continue filing without clicking on the purchase button.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is easy and fast
on January 26, 2026
Posted by: IvonR
from FL
Easy to use, step by step process can't go wrong. Very helpful system
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great user experience
on January 26, 2026
Posted by: Mikkisky
from Ohio
Very easy to use, the navigation was easy to follow and understand
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Official service
on January 26, 2026
Posted by: Mega16
from Ri
official service very fast what definitely recommend this to anyone I know in my personal life
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MY GO TO
on January 26, 2026
Posted by: AMARI84
from FL
MY GO TO FOR DOING MY TAXES TEACHES YOU HOW TO DO TAXES ON YOUR OWN A FEW CLICKS UPLOAD PAPERWORK AND YOUR GOOD TO GO
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com