Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,296 Reviews)
Rating breakdown 87,296 reviews
5 Stars
64,846
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Just Ok
on January 26, 2026
Posted by: QU81
from MO
I had to refresh twice because the site would freeze. In my opinion I think the the fees are not clearly stated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is stable and consistent
on January 26, 2026
Posted by: mokumanu
from hawaii
It has been accurate, good at guidance and interface.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So Easy
on January 26, 2026
Posted by: LindaL5604
from Idaho
Very easy to use. I really have nothing else to say.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good guidance
on January 26, 2026
Posted by: Elaine 82
from texas
Good guidance ; helped out the whole way ; easy steps
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a Great Tax tool
on January 26, 2026
Posted by: Dell005
from Dayton, OH
It is very easy to use. I love using TurboTax. I use it every year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Lovely47
from Georgia
It has been nice and easy. I like the softwarebbbbbbb
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: dnskmjm
from Virginia
I am 80 years old and it worked good for me, thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Taxreturn
on January 26, 2026
Posted by: croark12345678
from MO
I have filed with turbo tax for the last 15 years and have always been satisfied!! Quick and easy and if ever need help i can have assistance! I will continue to use TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com