Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,297 Reviews)
Rating breakdown 87,297 reviews
5 Stars
64,847
4 Stars
9,599
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great program
on January 26, 2026
Posted by: Anonymous
from Nevada
Was easy to get a luve agent on text and quick callback
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2026
Posted by: gdkeefe
from Buffalo NY
All good and easy . Good to have prior year data available .
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is The BEST!
on January 26, 2026
Posted by: Mongarcia16
from Texas
The AI generated topics were very helpful. When I asked a question it responded in a timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Freaking Great!!
on January 26, 2026
Posted by: minderz
from indiana
I love Turbo Tax You take away all of my anxiety's in doing my taxes. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax always ensures a seamless process.
on January 26, 2026
Posted by: melandmel
from Wisconsin
I always choose the option to do my taxes myself. Turbo still offers guidance along the way and I don't feel confused when I'm finished. I will always use TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Reliable!
on January 26, 2026
Posted by: Etav712
from NY
I've been using TurboTax for around 10 years now, for me and my family. It's a easy and fast way to file our taxes, worry free.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 26, 2026
Posted by: nursexbilliot
from texas
its been a long time since i have had to file taxes after just ending a 11 year marriage. other than a few bumps starting because name change from divorce, i got it taken care of.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Here's to a Decade with Turbo Tax!
on January 26, 2026
Posted by: NicM05
from Florida
I have been using Turbo Tax to submit my taxes for over a decade. I love how easy it is to use! The system walks you through everything step by step! I especially appreciate the breakdown at the end that shows how my return amount was calculated!
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com