Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,298 Reviews)
Rating breakdown 87,298 reviews
5 Stars
64,847
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
next year, I'm paying someone
on January 26, 2026
Posted by: WApeople
from wa
not at all user friendly, didn't save my previous returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First timer
on January 26, 2026
Posted by: Blaze2025
from Arizona
This is my first year filing with turbo so we shall see if I return next year if everything goes through good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and not a hassle
on January 26, 2026
Posted by: Felix Celnik
from WA
Awesome and easy- it was a not a hard task to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 26, 2026
Posted by: TallGuy54
from California
Straightforward and easy to use. Been using for many many years!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 26, 2026
Posted by: Kale7
from Missouri
Always quick and easy. Breaks down the complicated stuff and helps me get my refund done quick.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 26, 2026
Posted by: Teresala07
from Co
Easy and helpful! Got it all done within a hour. Completely happy with my experience. Thank you.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good guidance
on January 26, 2026
Posted by: Kw1117
from AL
Quite helpful in terms of guidance for young and newly wed adults. Features/Interface were reasonably simple to follow and helped explain as we went.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
System is not accurate
on January 26, 2026
Posted by: sp182123
from NC
Unnecessarily made me purchase deluxe for an unnecessary form and would not let me delete the form.
Written by a customer while visiting turbotax.intuit.com