Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,298 Reviews)
Rating breakdown 87,298 reviews
5 Stars
64,847
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is amazing
on January 26, 2026
Posted by: Nawid
from PA
Fast and easy, I filed my taxes with no problems .
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Intuit products are Amazinng
on January 26, 2026
Posted by: bigtony272
from Kentucky
always get the best refund from here. have been using the product for a long time. convinced my entire familyto start using turbotax and other intuit products.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very Dissatisfied
on January 26, 2026
Posted by: OverTurboTaxforever
from KS
This is the last year I use turbo tax after a decade of loyal use. The program is far more glitchy than ever before. the hidden fees added that have no need or explanation. The reviews kept trying to force me to mark inaccurate information and did not match the instructions. The overall cost has gone up. I requested my older accounts that were tied to another organization be deleted....still not done. I have no reason to return as a user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Rip off
on January 26, 2026
Posted by: JoBo123123
from AZ
easy enough for simple taxes but charging over $100 is ridiculous, i will be looking elsewhere next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 26, 2026
Posted by: MissLi
from ca
I saved money and was able to do this quickly on my own. Thank You
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 26, 2026
Posted by: Juan165
from TX
It’s fast and easy to file with TurboTax online. Filing with TurboTax is stress-free. I enjoy it because it’s so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 26, 2026
Posted by: MaeMae73
from Mississippi
My experience with TurboTax was wonderful. I would use them again next year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Read everything and don't just click through it!!!
on January 26, 2026
Posted by: TiredTaxpayerGuy
from Texas
It would be way better if it wasn't so predatory in getting you to pay them more money for what is essentially nothing every single step of the way while filing. Otherwise its fine, but god dang if they aren't trying to squeeze every dollar they can out of the unsuspecting person who just clicks through without reading. Hilariously predatory business practice.
Written by a customer while visiting turbotax.intuit.com