Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(78,694 Reviews)
Open Ratings Snapshot
Rating breakdown 78,694 reviews
5 Stars
59,018
4 Stars
8,544
3 Stars
3,727
2 Stars
2,315
1 Star
5,090
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Been using it for years!
on January 26, 2026
Posted by: Les4303
from New Jersey
Been using for years! No issues here! Will continue to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Hidden fees
on January 26, 2026
Posted by: CreepinItReal
from Va
Too many hidden fees, though they preach its free..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Great
on January 26, 2026
Posted by: BeaB14
from Florida
Very easy to use step by step instructions with checks and balances through the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is amazing
on January 26, 2026
Posted by: Nawid
from PA
Fast and easy, I filed my taxes with no problems .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Intuit products are Amazinng
on January 26, 2026
Posted by: bigtony272
from Kentucky
always get the best refund from here. have been using the product for a long time. convinced my entire familyto start using turbotax and other intuit products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Very Dissatisfied
on January 26, 2026
Posted by: OverTurboTaxforever
from KS
This is the last year I use turbo tax after a decade of loyal use. The program is far more glitchy than ever before. the hidden fees added that have no need or explanation. The reviews kept trying to force me to mark inaccurate information and did not match the instructions. The overall cost has gone up. I requested my older accounts that were tied to another organization be deleted....still not done. I have no reason to return as a user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Rip off
on January 26, 2026
Posted by: JoBo123123
from AZ
easy enough for simple taxes but charging over $100 is ridiculous, i will be looking elsewhere next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great!
on January 26, 2026
Posted by: MissLi
from ca
I saved money and was able to do this quickly on my own. Thank You
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
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