Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,298 Reviews)
Rating breakdown 87,298 reviews
5 Stars
64,847
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is my go to!
on January 26, 2026
Posted by: LaRee333
from Tennessee
I love TurboTax and how easy it is to use! I have been using it for years and will continue to do so!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it and easy to use
on January 26, 2026
Posted by: missyd1973
from tn
turbo tax is awesome and easy to use. Very self explanatory.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 26, 2026
Posted by: dest2026
from Florida
Very easy to use and efficient! All of the tools are made to make the process easier
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is trash
on January 26, 2026
Posted by: trash777
from Georgia
Only using turbotax because they along with other tax preparers successfully lobbied the government to remove their online free file. The website is slow and in the past missed tax breaks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jxjsnssnsbsb
on January 26, 2026
Posted by: Jcjsj
from Ok
Love it it’s the best only thing I will use. Save your money and do this
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: GIGILIFE6
from AMARILLO, TX
I HAVE USE TURBO TAX FOR SEVERAL YEARS NOW AND LOVE HOW EXPLANITORY IT IS.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax needs not to put so many upgarde option.
on January 26, 2026
Posted by: Robc1215
from Missouri
To many upgrade options every page change i just want to choose my option fill out the forms and be done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but very expensive
on January 26, 2026
Posted by: nothappy2026
from washington
I am not happy that I have to pay $40 to have turbo tax assist in putting my return in my bank. To do my taxes it ends up costing me $89 dollar for turbo and additional $40 to electronic filing which means I have paid twice for the privilege of filing electronically.
Written by a customer while visiting turbotax.intuit.com