Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very Easy!
on January 26, 2026
Posted by: Tiffany1385
from Missouri
It was so easy to use and I was able to get the answers I needed quickly and easily for the questions I had.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: Anonymous
from GA
It was a great experience this year. I enjoyed it this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Way to Self-File
on January 26, 2026
Posted by: lg212121
from Texas
Very easy to use...................................
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to use this year!
on January 26, 2026
Posted by: StephanieRS
from TX
With all of the new changes, TurboTax was very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Great.
on January 26, 2026
Posted by: shirley Nana
from Dayton, KY
Turbo Tax is great. Its very straight forward. Easy to navigate. Accuracy is excellent!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fantastic!
on January 26, 2026
Posted by: ToddDT67
from FL
Super easy, productive, and trustworthy! Made filing simple and efficient.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible Experience
on January 26, 2026
Posted by: My Return Sucks
from oh
i followed all instructions and my returns were repeatedly rejected by both the federal and state governments.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good
on January 26, 2026
Posted by: dicehole
from wi
taxes rejected again! missing 1095. why can't TT detect?
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com