Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 26, 2026
Posted by: Redlovinmines
from Aurora,il
Fast and easy I always do it by myself more and more every year gets more easier every year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: Anonymous
from Ca
It as fast and easy. Easy to understand accurate. Loved it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
overcharged
on January 26, 2026
Posted by: Anonymous
from pennslyvanina
Did not tell me I needed to upgrade the package I was using until the very end which in turn made me spend $88 more than what I planned to.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!!!
on January 26, 2026
Posted by: Gtband
from Texas
It was fast and easy, no problems with it
Also good guidence
Also good guidence
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great ease of use
on January 26, 2026
Posted by: bear 1956
from minnesota
very easy to use I was done with my return in 35 minutes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
for users of turbo tax
on January 26, 2026
Posted by: ohdidee
from confusion
Like it if you were to say maybe add a list of required documents to the landing page it might be way easier
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible says its free but charges at the end
on January 26, 2026
Posted by: madhatter69
from michigan
terrible said it was free before you even start on your taxes then at the end it throws in hundred dollar fee
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 26, 2026
Posted by: M Yeezy
from Washington
I did not engage with anyone but the service through the process was easy. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com