Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is the best
on January 26, 2026
Posted by: Crho28
from Tx
It is easy to use and they wal you through step by step
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did good
on January 26, 2026
Posted by: Kristina2324
from Indiana
They did good easy to use and helped me every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy- peasy
on January 26, 2026
Posted by: Abi1246
from california
made filing for the first time easy and pain free!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and simple
on January 26, 2026
Posted by: MAR1990
from Texas
Easy and very straight forward. Have been using it for years and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on January 26, 2026
Posted by: ashunterberg
from WA
thank you for all your help over the years! We have used you for a long time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on January 26, 2026
Posted by: Anonymous
from GA
great experience , very easy to navigate . Will be using again !
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax sucks!
on January 26, 2026
Posted by: Kncvacura
from MN
Stated $40 fee and then a $35 fee but charged us $202. Horrible, I could have had them professionally done for that price, with a guarantee! Will definitely not be recommending to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not free?
on January 26, 2026
Posted by: Kate 15 and more
from 42 Trap Falls Road
I think TT is great; however, I thought they offer a free option, which I was not able to select. I do like to do my own taxes, but at the end of the day, if I am forced to pay, I would have gone to a pro.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com