Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
not for everyone
on January 26, 2026
Posted by: none12345678910
from nevada
it makes you pay when you shouldn't have to because no one is helping me do it I did it myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax awesome
on January 26, 2026
Posted by: Dinodino57
from Florida
Great experience doing my taxes,. I did my own taxes this year and save myself some money.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: ryans girl
from utah
Filing my taxes on turbo tax has been easy and quick.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is easy
on January 26, 2026
Posted by: marcus47
from indiana
great experience with turbo tax. it was explained easy and i understood everything
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 26, 2026
Posted by: amplily
from Iowa
its very nice and awesome.couldn't do without turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on January 26, 2026
Posted by: LT910105
from Texas
Turbo Tax is easy to use and very accurate. I file my taxes using this platform every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 26, 2026
Posted by: cheryl 64
from Washington
did my taxes online very easy and will continue with turbo tax in the furture
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will not use again
on January 26, 2026
Posted by: Zoeram27
from Texas
Said I needed to upgrade to submit a form I did not need (nor did I submit). Very shady and annoying. Will look for an alternative resource next year.
Written by a customer while visiting turbotax.intuit.com