Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS AMAZING
on January 26, 2026
Posted by: JAG2012
from NY
IT WAS FAST AND UNDERSTANDABLE , i hav been using turbo tax since 2008 without any complaining
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on January 26, 2026
Posted by: Mellzyann
from Michigan
Always easy to use and convenient and it has great features and it with in my budget!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
loving turbo tax 10 years +
on January 26, 2026
Posted by: Ginny1973
from Maryland
like my 10th year using turbo tax! love it so incredibly easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great help
on January 26, 2026
Posted by: Glengarry
from Az
helps guide me through all financial data. however, I thought seniors could file for free
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Usability
on January 26, 2026
Posted by: Yunibun
from Michigan
Good interface, guidance, and features. Makes it easy for people who's not familiar with filing taxes to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 26, 2026
Posted by: Dkmeeechy
from Texas
Quick and easy. Thank you for getting my Max amount.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 26, 2026
Posted by: Tom8Bacon
from OH
Worked as it should and filed my return electronically
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME!
on January 26, 2026
Posted by: LEXI944
from TN
VERY EASY TO USE! EXPLAINS EVERY STEP CLEARLY. RECOMMEND!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com