Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easier than i thought as First Timer
on January 26, 2026
Posted by: Hecsi
from Florida
This is my first time doing the taxes by myself and the guidance make them easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a JOKE
on January 26, 2026
Posted by: Brian4679
from Florida
You forced me to pay $49 because I contribute to a retirement plan. Then you charged me another $40 to pay the $49 with my refund! What a rip off!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 26, 2026
Posted by: Dre Day1978
from Maryland
Very easy and painless……I will be using them again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filthy Liars
on January 26, 2026
Posted by: Taxed2death2026
from fl
I clicked a box that said FREE, and yet you charged me 50$ And I had to tell you multiple times that I DON'T WANT YOUR ADD ON!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Price
on January 26, 2026
Posted by: AW197650
from Georgia
Could be cheaper. Even though it’s affordable if you don’t get max it should be even less
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax charges too much
on January 26, 2026
Posted by: Dellalee38
from Texas, Tx
I did all the work and was charged way way tooooo much.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy!
on January 26, 2026
Posted by: Spence1995
from Virginia
Fast and easy to use! This tax return went by a lot faster than previous tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
its a scam
on January 26, 2026
Posted by: scrappy1996
from Missouri
Its Deff Not free $123 for a simple return the standard deductions and at the end it forced me to upgrade and they charg $35 to get your money
Written by a customer while visiting turbotax.intuit.com