Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(78,640 Reviews)
Rating breakdown 78,640 reviews
5 Stars
58,983
4 Stars
8,539
3 Stars
3,720
2 Stars
2,313
1 Star
5,085
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Too Expensive, Nickel and Dime Scammers
on January 26, 2026
Posted by: IrritatedJose
from WI
Hate that they say federal is free but for some reason always charge me $50 for federal and there's no option to downgrade whatever platform I'm using just 20 options to upgrade to a higher fee then another $35 charge to e-file. Surprised they don't charge $1 per button you have to click too.....shady nickel and dime tactics but still cheaper than going to someone in person.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on January 26, 2026
Posted by: Rene6845
from Gulfport ms
An easy process. was able to complete this on my own
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 26, 2026
Posted by: becbec61
from FL
It's always fast and an easy experience to use Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Easy
on January 26, 2026
Posted by: GreggB4321
from Colorado
Easy to file and made a simple return quick and inexpensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy to use format
on January 26, 2026
Posted by: bazz2013
from georgia
easy to use and feel comfortable with the finished product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Good, But Not Great
on January 26, 2026
Posted by: Joker1cepyr0
from Idaho
I enjoy using Turbo Tax. It is easy and quick once I have all my information ready. Turbo Tax works well on my computer and has many features. I like the accuracy of the system that they have in place and they are willing to answer any question I may have. The only thing I don't care for with Turbo Tax is the price, I don't file a complex return and think $80+ dollars is a lot, plus you need to watch for hidden fees that they try to slip in to your cost. Overall Turbo Tax is good and I would recommend it to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
was easy
on January 26, 2026
Posted by: tandy35
from NC
it was easy as a first time filer online by myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 26, 2026
Posted by: Nay69
from Florida
Experience was fine. I don't understand why I have to type a certain number of words.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com