Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
stressful
on January 26, 2026
Posted by: boce5776
from FL
I would prefer after you receive my money and know you are getting paid you give me an option to see my forms/ I have to wait to the very end very end just to see the forms and trust everything is correct. I would like to see them as soon as I pay and then we can continue with the over done let's review everything for the 100th time.. I don't feel secure until I see the forms. Collect your money and then let me see the forms. I had to trust everything was as I thought it would be.It was stressful. Collect your fee then show me the forms!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Advertised
on January 26, 2026
Posted by: NicoleDoesHerTaxes
from Arizona
Very easy to use. Quick and saved my information so it was easy to come back to. Seamless process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Kore89
from Ohio
Easy to use interface and simple navigation wouldn't file my taxes any other way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Problem!
on January 26, 2026
Posted by: KLOGD
from GEORGIA
THIS PRODUCT IS ACCURATE AND EASY TO USE. WE USE IT EVERY YEAR!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
20 +49 just to do simple return not again
on January 26, 2026
Posted by: stop takeing money
from fl
do not like the hidden fees got me at last moment ......... .....
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: ddogn
from texas
I love it. Quick and easy to use. Been here to stay
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great at fixing my problem Thanks
on January 26, 2026
Posted by: jansings
from AZ
turbo Tax was great at getting back to me in a timely manner
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
quick and easy
on January 26, 2026
Posted by: OANDREW03
from NEVADA
its quick easy cheap and very helpful. As bad as paying taxes is this website makes it much easier on me and takes alot of the stress away.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com