Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Simple and easy
on January 26, 2026
Posted by: Isiher2025
from Washington
Fairly easy to use. Help box is helpful when unsure.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Kristi26
from South Carolina
Great easy used it for many years love it love it!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Service
on January 26, 2026
Posted by: Andguill
from Texas
Easy to navigate and get taxes done. Great customer service.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 26, 2026
Posted by: Deion2k
from New Jersey
Best tax company I dealt with in the past few years .
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 26, 2026
Posted by: trisha3332
from madison,wi
Easy to utilize the site and very user friendly even for people who are not tech savy
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is very helpful
on January 26, 2026
Posted by: Kap21
from Minnesota
Pretty much easy to use. I had a little difficulty on a couple of parts but was able to go back and figure out what I needed to do
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good way to file taxes
on January 26, 2026
Posted by: Ariel3
from Wisconsin
Good way to file taxes. Yes no questions got the win
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why charge more for form 10999-g
on January 26, 2026
Posted by: 26TaxAdventure
from OR
Seems silly to cost so much more just for an employment insurance form.
to have to upgrade for ONE form is bonkers IMO.
to have to upgrade for ONE form is bonkers IMO.
Other then that the program works well and is easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com