Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is easy and quick to use!
on January 26, 2026
Posted by: SarahLynn84
from Ohio
Its affordable and Easy and quick to use on your own.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 26, 2026
Posted by: DavidW26
from Minnesota
It was simple and easy to use. It only took me 52 minutes to complete the filing but ran into a light issue when asked for a certain company number I didn't know but we figured it out and it all went smoothly.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tax Credit Issues
on January 26, 2026
Posted by: NoMoreTurboTaxForMe1
from Maine
Tons of bugs and charge you before they actually reviewed that there wasn't an issue on their end. After decades of using them, this will be my last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo way to go
on January 26, 2026
Posted by: Shavonqj
from Fl
It’s good but don’t understand why did TurboTax started charging for do it myself
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Continuous turbo tax user
on January 26, 2026
Posted by: Lyons518
from North Carolina
Everything about this product is great. It is the quickest tax tool I have ever used. The only things I don't like that ae changed over the years is the requirements for filing for free and the fact that the refund advance in't available in all 50 states.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never any issues
on January 26, 2026
Posted by: Beebs894
from Wisconsin
Super easy and simple to use! Been using them for years
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: Mbutcher825
from Pennsylvania, PA
Fast, easy and accurate! it was nice to know how convenient it was to file my taxes this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on January 26, 2026
Posted by: Crowe9999
from Washington
TurboTax was fast and easy to use. Wish I had started using it much earlier than this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com