Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is helpful
on January 26, 2026
Posted by: Np 77
from Texas
I like TurboTax but free ain’t free and that’s my only disappointment.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on January 26, 2026
Posted by: Stevie5656
from Arizona
Excellent. A very good experience. I will recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: thekid202
from TX
I really like TurboTax, it's fast and easy. I would recommend this to all of my family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It doesn’t get any easier!! Thank you!
on January 26, 2026
Posted by: Shha66
from Texas
I’ve been using Turbo Tax for MANY years now and love the ease and accuracy of filing my return! I’ll be back again Next year!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 26, 2026
Posted by: Mezave
from Tx
I used a different service last year and it was confusing & not as user friendly as turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Tax Prep
on January 26, 2026
Posted by: ShellyJ00
from South Carolina
I have been using turbo tax for years and I enjoy it more and more every year. I recommend this tax preparation to everyone.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like TurboTax more than others.
on January 26, 2026
Posted by: DawnhC
from Williamsport, PA
Lots of redundant questions, but I guess it's necessary. Fee should be for federal and state.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Deal
on January 26, 2026
Posted by: Anonymous
from North Carolina
Helpful to keep track of returns and refund amounts, service and software are very insightful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com