Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax keeps up with the ever-changing tax laws
on January 26, 2026
Posted by: Corn Fed Beef
from Iowa
The guidance is great with keeping up with the ever changing tax laws
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and quick to use
on January 26, 2026
Posted by: Erin E
from CT
Turbo tax was quick and easy to use. I highly recommend to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very User Friendly
on January 26, 2026
Posted by: kbhall45
from Utah
I have been using Turbo Tax for years and it is so easy for me to use. They store my information and ask me about each bit, so nothing gets lost. Thank You!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax not really free but easy to use
on January 26, 2026
Posted by: Kari party of 4
from 715 nw forest creek dr
quick and easy but constantly add fees throughout for things so what is "free" is $166 for the basic turbo do it yourself
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after year, we use Turbo
on January 26, 2026
Posted by: JoeynKeslie
from PA
I use Turbotax every year. Simple to use and affordable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 26, 2026
Posted by: Leslie34
from Asheville, NC
Been using them for years and has never failed me yet, quick and convenient.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax are crooks.
on January 26, 2026
Posted by: MymoneyIwantitALL
from TN
Honestly TurboTax is a bunch of crooks along with the administration that changed how much we get back from taxes. Somehow me working all year but summer break I'm getting less than the year previous working a good 6 months. TurboTax advertises fee-free filing but when you get to the end they want $89 of my already small return. CROOKS! Even after doing it all on my own, not adding their professional expert help. C R O O K S!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy for basic Taxes
on January 26, 2026
Posted by: Lilu9090
from TX
Easy to use features. Compatible with my phone. Gives good guidance on the more info buttons. Pretty Smooth on computer and phone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com