Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I like it
on January 26, 2026
Posted by: Big papa74
from Tennessee
I like it it a little hard but I still used it goid thow
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Misleading Pricing and Lack of Transparency
on January 26, 2026
Posted by: Isabelleaah
from California
I’ve used TurboTax for years, but the pricing remains misleading. What appears to be one price ends up being much higher once you’re deep into filing. It feels intentionally unclear, and that’s disappointing for a product people rely on for accuracy and trust.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank Turbo Tax, you are convenient!!!
on January 26, 2026
Posted by: taw345
from illinois
easy to follow, convenient, Font at a decent size for older adults to see.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 26, 2026
Posted by: Conner1234
from Maryland
This was very easy for me to do by myself and it didn't take me long.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 26, 2026
Posted by: skdjghtisjbgvs
from Louisiana
Always quick and easy. Any doubt they will help you understand. Always happy with my returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 26, 2026
Posted by: 14Rina
from Tn
Turbo tax is connected to my credit karma so I can get my return quicker. The process to upload docs and complete my return was Quick and simple!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: nelojames
from Maryland
very easy to follow
very precise
loved how you can click on question marks if you don't understand something
didn't take a lot of time
very precise
loved how you can click on question marks if you don't understand something
didn't take a lot of time
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Taye5
from Texas
Great software to use will recommend to my family and will use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com