Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy
on January 23, 2025
Posted by: Dana215
from United States
Great quick fast and easy, been doing it for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best!
on January 23, 2025
Posted by: Therealxahs
Amazing . Easy to use. Exceptional !!! Nothing will ever beat it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really helps with Stress
on January 23, 2025
Posted by: RachCandT
from Bastrop, TX
Turbo Tax gives our family a lot of confidence that we'll be ok and that we'll get through the stressful time known as tax season.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy !!!!!!
on January 23, 2025
Posted by: MandaPanda9889
from Arkansas
So, so very easy!!! Everything about this Turbo Tax was easy!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is awsome
on January 23, 2025
Posted by: Dbaca12345
it was great. tubor tax is is the best everyone should use it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 23, 2025
Posted by: shanita3
Easy to do my taxes and they have you review your taxes several times before sending them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on January 23, 2025
Posted by: Fuzz you
from Florida
Everything was simple and easy to do will be back next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Great with the exception of hidden "premium" fee
on January 23, 2025
Posted by: SeanDoesTaxes
from Los Angeles, CA
Overall, the software is easy to use and very thorough. It eases you through the process and makes it easy to input your information. They do constantly try and upsell you to a more expensive package, which is fine. I get it, Intuit is a business and they're trying to promote themselves. However, the issue is that at the end of the line when you've done everything to get all your info together, they tacked on an extra fee for "premium services" that had never been mentioned, and also with no way to de-select it. In my case, it was 50% more than what I was initially sold on. I wouldn't mind paying for whatever this is, but only if Intuit had been up front about the fee instead of springing it on me at the last minute by surprise and with no explanation. It would be a five-star product if not for this less-than-transparent billing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com