Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good
on January 26, 2026
Posted by: bluemarlin444
from NC
everything good, everything is good, everything is good
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is decent
on January 26, 2026
Posted by: Jasmine2001
from Texas
TurboTax is ok, kinda wish they wouldn't charge to do your taxes but its government policy I guess.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was great!
on January 26, 2026
Posted by: dsanone
from florida
it was the same as the last few years, seems to be that way
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Turbo Tax
on January 26, 2026
Posted by: BB112
from Louisiana
Easy to fill out returns with guidance along the way. It was especially helpful to have the question boxes to explain what was being asked. Compared to other tax companies, I give Turbotax an A+.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I can only comment on 1040 Simple. Great!
on January 26, 2026
Posted by: Jandersen
from UT
It's better if you reuse it year-to-year, as it can bring in previous year's information, accelerating the process. I haven't used it for complicated tax returns.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax has been good to me for years.
on January 26, 2026
Posted by: Richards1987
from Hopkinsville,Ky
Turbo tax has been good to me for years. I recommend it to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax returns
on January 26, 2026
Posted by: MRW23
from California
Federal return was easy. State return was not as simple.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tried and true!!
on January 26, 2026
Posted by: Pychess1
from Ne
I've been usi.g turbotax ever since I've started filing my own taxes. I wouldn't file them any other way! Turbotax is the best!
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com